![]() ![]() To help with overcrowding issues, Delta also had to make major adjustments to its lounge access in early 2023 so it’s a little harder now to get into a Sky Club. The new lounge wraps up the airline’s $1.5 billion investment in expanding JFK’s Terminal 4, Concourse A. Travelers will find 250 of those seats at Delta’s second Sky Club lounge at JFK, which opened on July 25 with nearly 14,000-square feet of space. “We’ve worked really hard this last year to expand our existing clubs and add new clubs,” Ausband said, noting that the airline added 900 seats to its lounge network last year and is in the process of adding 2,700 more seats this year. They just got popular really quick,” said Allison Ausband, Delta’s chief customer experience officer, acknowledging that overcrowded lounges are not part of the premium airport experience the airline hopes to provide. Kennedy Airport (JFK) in Terminal 4 last year is probably still haunted by the memories of the long lines they endured to access complimentary snacks, wine, and a corner to plug in their laptop before their flight. Anyone who attempted to access the Delta Sky Club lounge at New York’s John F. ![]()
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